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Call Catchers


Phone: 01792 224300
Fax:
Email:
Website:
Address: 46 Glanymor Park Drive
Glanymor Park
Loughor
Swansea
Postcode: SA4 6UQ
   


We can:

  • Answer all of your telephone calls during business hours
  • Answer all calls in your own company name
  • Send you a text message or email with details of the call
  • Transfer the call to you, at your request
  • Offer cheap, reliable and effective call answering
  • Offer you a 1 week free trial so that you can assess the service

Have you paid for an advert in the Yellow Pages? Did you know that 70% of people who call a trader in the Yellow Pages and don't get an answer just hang up, and move on to the next trader?

Call Catchers has the answer!


Our Mission                                                 

To earn the reputation of being the best, most reliable and most cost effective telephone answering solution in South Wales, helping businesses achieve their goals.

Below is a press release from the Evening Post -

South Wales Evening Post

"Business Week" feature

Today's Date -- 6th October 2005

MARCELLE MAKES THAT VITAL LINK
MARY REES
MARYMAL2@BREATHEMAIL.NET

10:00 - 06 October 2005

 
Trying to organise skilled workmen and service technicians to visit your home can be a nightmare at times. They want your business, you want their services - but they don't want to spend time answering daytime calls when they could be earning money.

And your boss may take a dim view of you monopolising the phone during working hours for private calls.

Now a business consultant has come up with a new service which can help both traders and prospective customers.

Marcelle Llewellyn set up Callcatchers in Loughor this week, a telephone answering service with a difference.

Traders who sign up to the service get a phone number to either put on their business cards or divert their current phone number to.

When the trader gets a phone call, their business name comes up on a Callcatchers call centre computer screen, and the call is answered in that name by Callcatchers staff who then take details.

Those details are sent to the trader by text message and he or she can choose to reply immediately or later.

Marcelle works as a business adviser at The Business Centre in Swansea, helping others to start up. She had the idea of providing the service when chatting to clients.

She said: "Many tradespeople can't take calls when they are on jobs but know they were losing future business so I tried to find them a simple, cheap solution.

"I decided to apply the telecoms knowledge I got when I worked as an accountant at Hotline Telecom," she added.

"A simple, cheap telephone answering service will suit so many sole traders from every different background.

"There are many benefits, especially if you're a carpenter fixing a cupboard to a wall when your mobile rings, or a driving instructor in heavy traffic.

"Another advantage of the service is that when your customers phone you it sounds very professional to have a receptionist,'' added Marcelle.

Clients type a code into their phone in the morning which diverts their calls to Callcatchers.

The service costs around £50 a month.

Plumbers, carpenters, plasterers and hairdressers are among those likely to use the service.

Marcelle is offering traders a week's free trial to judge for themselves how much extra business Callcatchers is likely to bring them.

She can also provide the service on a daily rate for those who can't take phone calls at work but who need to be kept informed of urgent matters such as a relative's hospital condition or their house sale progress.

Callcatchers can be contacted on 01792 224300 or you can log onto www.callcatchers.net




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